Ordering, Shipping, Payment Delivery and Returns/Cancellations
Future Heirlooms
For ordering via personal check or money order . . .
Print and fill out order form. Then mail form with check or money order to:
Future Heirlooms
270 Blank Rd.
Narvon, P.A. 17555 717-381-5747
Money order and credit card payments will be shipped upon receipt and personal checks will be shipped upon check clearing.
Make checks or money orders payable to: Future Heirlooms
For CT. residents a 6% sales tax will be added. ( In U.S. funds )
For ordering via Pay-Pal...
Once you have placed your items in the cart, select payment option and you will be connected with the Pay-Pal secure server. Fill out all necessary information, including shipping costs; if their not included. When we receive your order you'll be notified of shipment date via e-mail.
You must have a confirmed address w/ Pay-Pal prior to items being shipped. All address that are unconfirmed must be arranged with us prior to shipment.
For CT. residents a 6% sales tax will be added. ( In U.S. funds )
Shipping ...
We ship items, securely packaged, via priority mail, Fed Ex or DHL with a tracking number, depending on the item. (unless otherwise requested). Extra shipping charges apply to Alaska, Hawaii, Canada and International orders. Other shipping choices are available upon request. ( i.e. over- night, express, etc. )
Orders placed after Dec. 15th are subject to extra shipping charges in order to guarantee Christmas delivery.
Please allow 2-8 weeks delivery, depending on time of order and item.
Connecticut state sales tax...
We are required to charge 6% sales tax to all purchases mailed to Connecticut addresses. Ct. residents must include sales tax when sending a check or money order.
Make a Credit Card payment / Electronic Checkpayment via Pay-Pal. A secure and easy way to pay on-line.
Providing your families "Future Heirlooms"
Return policy...
It is our goal that our customers are 100% satisfied. If the item is defective when received, please notify us within the first 24hrs. either by e-mail or phone. Arrangements for the return of the defective item and replacement will be made at that time. A replacement will be made as quickly as possible.
If you are dissatisfied with your purchase the item must be returned within 10 business days. It must be in the same condition and packaging it was shipped in. All shipping and handling fees are the responsibility of the customer. Orders canceled prior to shipment are subject to a $25.00 handling fee.
Items damaged during shipping will be paid for by the shipper, as all items are fully insured.
Contact number : (717) 768-3380
Layaway Plan...
See our "Layaway Policy" page. We strongly suggest that all purchases made during or for the holidays be made as early as possible. Each piece is individually handcrafted and orders placed after Nov. 15th are not guaranteed for holiday delivery. Layaways placed for the holidays must be paid in full by Dec. 1st. for holiday delivery.
Please e-mail or call us with any questions regarding our layaway or holiday orders prior to making a purchase.
Items, stains, etc.....
Items, finishes, price and availability may change or be discontinued without notice.
Order Cancellation policy...
Depending on the item, orders canceled prior to shipment are subject to a $25.00 handling fee.
